Abbey Street, Stone, Staffordshire, ST15 8YE

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Telephone: 01785 815 555 ( Out of Hours: 111 )

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Repeat Prescriptions

We run a computerised system to issue repeat prescriptions which have already been agreed with your doctor.


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PRESCRIPTIONS

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Other Ways to Order Your Prescriptions

  1. By Post:
    Post the tear-off slip indicating the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to give at least one weeks notice for a first class stamp and longer if using second class.
  2. In Person:
    Complete a Repeat Prescription request form at reception. (Unfortunately due to the COVID-19 issues Reception is not open to allow patients into the surgery to do this.  If you do not have a copy of your prescription Right Hand Side please complete request on paper ensuring that your name, date of birth and address is clearly stated alongwith your prescription request. The prescriptions post box is available outside the surgery 24 hours a day/7 days per week).
  3. Pharmacy:
    Some of the local pharmacies offer a collection service for the surgery. Further information, including the Electronic Prescription Service, can be found below.

Due to the possibility of errors, requests for repeat prescriptions will not be taken over the telephone.

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When will my Prescription be ready?

Prescriptions will be ready for collection in two working days:

Request Received:Script Ready By:

Monday

Wednesday

Tuesday

Thursday

Wednesday

Friday

Thursday

Monday

Friday

Tuesday

For Example
A script received on Tuesday at 4pm will be ready for collection
on Thursday after 4pm.

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Where can I get my Prescription?

There are several pharmacies in your area.

Some pharmacies will pick up your written prescription from the surgery. If you wish to use this service please state which pharmacy you wish to use on your prescription request.

Pharmacies with a collection service are:

  • Birchill & Watson, High Street, Stone
  • Boots, High Street, Stone
  • Birchill & Watson, Eccleshall Road, Walton

We can take no responsibility for any arrangement that you may make with another person to deliver / collect your prescriptions.

Electronic Prescriptions Service (EPS)

We are now using the electronic transfer of prescriptions service to place barcoded prescription details on your prescription ready for scanning at your chosen pharmacy. This will involve the transfer of drug details over the NHS version of the internet. IF YOU WISH TO OPTOUT OF THIS SYSTEM PLEASE INFORM RECEPTION IN PERSON OR BY PHONE AFTER 11AM.

The NHS is introducing barcodes on prescriptions as the first step in moving from paper to electronic prescriptions - please pick up a leaflet from the Repeat Prescriptions desk at the Surgery for further details or visit Connecting for Health website.

Please also see our EPS Security and Confidentiality FAQ.

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What is the Review Date?

Your repeat prescription request form will have a review date on it. This is for surgery use only and does not automatically mean that you have to see a doctor or nurse at that time. If you do need to see a doctor we will place a specific message to you on your request slip. If you have any queries about this please ask to speak to our prescription clerks.

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Prescriptions Information Leaflet

For additional information, our Prescriptions Information Leaflet can be downloaded here.

Electronic Repeat Dispensing Service

Our practice is collaborating with NHS Business Services Authority (NHSBSA) which is providing NHS numbers for those patients that may be suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our clinical team will contact these patients soon to explain the benefits of this service.

For more information click here for the Repeat Dispensing Patient Information Leaflet.