Order Your Prescriptions
- Online Access:
Via the NHS App or other onlines services provider. If you have not ordered medication via the app see our helpful guide to ordering prescriptions. Further guidance on services can be found at Ordering a prescription NHS account help and support. - By Post:
Post the tear off slip indicating the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to use a secure tracked postal service and give at least one weeks notice for first class and longer if using second class. - In Person:
Complete a Repeat Prescription request form at reception. If you do not have a copy of your prescription Right Hand Side please complete request on paper ensuring that your name, date of birth and address is clearly stated alongwith your prescription request. The prescriptions post box is available outside the surgery 24 hours a day, 7 days per week. - Pharmacy:
Some of the local pharmacies offer a collection service for the surgery. Prescription Collection Points.
Due to the possibility of errors, requests for repeat prescriptions will not be taken over the telephone.
When will my Prescription be ready?
Prescriptions will be ready for collection in two working days:
| Request Received: | Script Ready By: |
|---|---|
Monday | Wednesday |
Tuesday | Thursday |
Wednesday | Friday |
Thursday | Monday |
Friday | Tuesday |
For Example | |
Where can I get my Prescription?
Some pharmacies will pick up your written prescription from the surgery. If you wish to use this service please state which pharmacy you wish to use on your prescription request.
Pharmacies with a collection service are:
- Birchill and Watson, High Street, Stone
- Boots, High Street, Stone
- Birchill and Watson, Eccleshall Road, Walton
- Stone Pharmacy, Abbey Street, Stone
We can take no responsibility for any arrangement that you may make with another person to deliver or collect your prescriptions.
Electronic Prescriptions Service (EPS)
We are now using the electronic transfer of prescriptions service to place barcoded prescription details on your prescription ready for scanning at your chosen pharmacy. This will involve the transfer of drug details over the NHS version of the internet. IF YOU WISH TO OPTOUT OF THIS SYSTEM PLEASE INFORM RECEPTION IN PERSON OR BY PHONE AFTER 11AM.
The NHS is introducing barcodes on prescriptions as the first step in moving from paper to electronic prescriptions. Please pick up a leaflet from the Repeat Prescriptions desk at the Surgery for further details.
Electronic Prescriptions Service Security and Confidentiality Frequently Asked Questions.
What is the Review Date?
Your repeat prescription request form will have a review date on it. This is for surgery use only and does not automatically mean that you have to see a doctor or nurse at that time. If you do need to see a doctor we will place a specific message to you on your request slip. If you have any queries about this please ask to speak to our prescription clerks.
Prescriptions Information Leaflet
Electronic Repeat Dispensing Service
Our practice is collaborating with NHS Business Services Authority (NHSBSA) which is providing NHS numbers for those patients that may be suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our clinical team will contact these patients soon to explain the benefits of this service.