Abbey Street, Stone, Staffordshire, ST15 8YE

Telephone: 01785 815 555 ( Out of hours: 111 )
Email: mansion.house@remove-this.nhs.net

Appointment Changes

Due to the current situation the Doctor/ANP/Nurse in trying to limit face to face appointments to protect both patient and clinician. As much as possible will be by telephone in addition we are trying video consultations through mobile phones.

 

Following the latest government guidance we are now updating our appointment system to reduce footfall and risk to patients and staff.

From Thursday 19 March 2020 this new appointment booking system will come in to place as follows:

If you need an urgent appointment please telephone the surgery before 11:30am ONLY.  You will then be placed on a triage list where either the Duty Doctor or Advanced Nurse Practitioner will call you back.

If the clinicians feel that you need to be seen they will book you in with the appropriate person.

If you need a routine telephone appointment please ring after 12pm.  These are now all going to be available online to book with GPs.  You can also book these via the telephone.  If a GP needs you to be seen he/she will book you an appointment appropriately.  They will be available up to 14 days in advance.