Data Protection, Privacy and Confidentiality

These privacy notices let you know what happens to any personal data that you give to us, or any that we may collect from or about you.

These privacy notices apply to personal information processed by or on behalf of the practice.

• COVID-19 Privacy Notice
• Practice Privacy Notice
• Supplementary Privacy Notice for Summary Care Records

Addition

Patients who receive repeat electronic prescriptions and are considered clinically suitable may receive their medication by way of electronic repeat dispensing. Where a patient’s prescription is changed to electronic repeat dispensing the practice will notify them.

We are providing data to NHS Digital as part of the General Practice Data for Planning and Research data collection, so that patient data can be used to help improve everyone's health and care. Under data protection law we must tell you about how we use your personal information. Please see General Practice Data for Planning and Research: GP Practice Privacy Notice for further information.

Please read for information about what information is shared automatically with NHS Digital. Coronavirus (COVID-19) response transparency notice

The Privacy Notice for the NHS Diabetes Prevention Programme.

Information relevant to our surgery under the Freedom of Information Act is available from our Practice Manager.

One Health and Care

A five minute information YouTube video about the integrated care record for Staffordshire and Stoke-on-Trent, One Health and Care.

If you wish to speak to the receptionist in confidence, there is a quiet area available away from the main reception. Please ask.

We respect your right to privacy and keep all your health information confidential. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible advice and care.

Further information regarding Data Protection and Privacy.

We aim to treat our patients courteously at all times and expect our patients to treat the doctors and staff in a similarly respectful manner.

We take seriously any threatening, abusive or violent behaviour against our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may exercise our right to take action to have them removed from our practice list. In this situation, we will notify the patient in writing of their removal. The Stafford and Surrounds Clinical Commissioning Group is then responsible for providing further medical care.