Abbey Street,
Staffordshire, ST15 8YE

Online Prescriptions and more

Patient Access

We use a secure website called Patient Access which provides:

  • Repeat Prescriptions
  • Change of Address or Telephone Number
  • Access parts of your GP medical record (To view your Summary Care Record)

Sign in to Patient Access.
However you will need to register for Patient Access before you can use it.

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The NHS App is the simple and secure way to access a range of NHS services (including services provided by Patient Access) on your smartphone or tablet.

Find out more about the NHS App.

Note: You will need to register for Patient Access before you can use the NHS App to use Patient Access services.

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Getting Help with Patient Access

If you need help visit Patient Access support.

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How to Register for Patient Access

For security, you must prove your identity to reception who will give you a registration sheet with personalised access codes. You can only apply for yourself (or your child under 12 years old) and must attend in person. The table below details what forms of Identity are accepted, please note that 2 forms of identification are required, with at least one from Group 1

List of accepted forms of identification

Group 1




Any Current Valid passport

Current driving licence (photocard)

Must be valid and in line with current DVLA requirements

Birth certificate


Adoption certificate


Group 2



Current driving licence paper version


Marriage or civil partnership certificate


HM Forces ID card


Firearms licence


Mortgage statement

Issued in last 12 months

Bank or building society statement

Issued in last 12 months

Credit card statement

Issued in the last 12 months

P45 or P60


Council Tax statement

Issued in last 12 months

Utility Bill

Issued in last 3 months

Benefit statement, eg Child benefit, pension


Once you have the access codes and instructions you can connect to the website at any time and register. You only need to go through this process once.

Patients under 12 Years of Age

We will allow parents to register for Patient Access for children under the age of 12 years. Too preserve confidentiality, access will be removed when the teenager reaches 12 years and they will need to apply in person.