Repeat Prescriptions

We run a computerised system to issue repeat prescriptions which have already been agreed with your doctor.



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Other Ways to Order Your Prescriptions

  1. By Post:
    Post the tear-off slip indicating the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to give at least one weeks notice for a first class stamp and longer if using second class.
  2. In Person:
    Complete a Repeat Prescription request form at reception.
  3. Pharmacy:
    Some of the local pharmacies offer a collection service for the surgery. Further information, including the Electronic Prescription Service, can be found below.

Due to the possibility of errors, requests for repeat prescriptions will not be taken over the telephone.

When will my Prescription be ready?

Prescriptions will be ready for collection in two working days:

Request Received: Script Ready By:











For Example
A script received on Tuesday at 4pm will be ready for collection
on Thursday after 4pm.

Where can I get my Prescription?

There are several pharmacies in your area.

Some pharmacies will pick up your written prescription from the surgery. If you wish to use this service please state which pharmacy you wish to use on your prescription request.

Pharmacies with a collection service are:

  • Birchill & Watson, High Street, Stone
  • Boots, High Street, Stone
  • Birchill & Watson, Eccleshall Road, Walton

We can take no responsibility for any arrangement that you may make with another person to deliver / collect your prescriptions.

Electronic Prescriptions Service (EPS)

We are now using the electronic transfer of prescriptions service to place barcoded prescription details on your prescription ready for scanning at your chosen pharmacy. This will involve the transfer of drug details over the NHS version of the internet. IF YOU WISH TO OPTOUT OF THIS SYSTEM PLEASE INFORM RECEPTION IN PERSON OR BY PHONE AFTER 11AM.

The NHS is introducing barcodes on prescriptions as the first step in moving from paper to electronic prescriptions - please pick up a leaflet from the Repeat Prescriptions desk at the Surgery for further details or visit Connecting for Health website.

Please also see our EPS Security and Confidentiality FAQ.

What is the Review Date?

Your repeat prescription request form will have a review date on it. This is for surgery use only and does not automatically mean that you have to see a doctor or nurse at that time. If you do need to see a doctor we will place a specific message to you on your request slip. If you have any queries about this please ask to speak to our prescription clerks.