On-line Patient Services

We use a secure website called Patient Access which provides:

To access this service you will need to register for an account prior to your first log in:

How to Register for Patient Access

For security, you must prove your identity to reception who will give you a registration sheet with personalised access codes. You can only apply for yourself (or your child under 12) and must attend in person.  The table below details what forms of Identity are accepted, please note that 2 forms of identification are required, with at least one from Group 1.

List of accepted forms of identification

Group 1

Document

Notes

Passport

Any Current Valid passport

Current driving licence – photocard with counterpart

Must be valid and in line with current DVLA requirements

Birth certificate

 

Adoption certificate

 

 

Group 2

Document

Notes

Current driving licence paper version

 

Marriage/civil partnership certificate

 

HM Forces ID card

 

Firearms licence

 

Mortgage statement

Issued in last 12 months

Bank or building society statement

Issued in last 12 months

Credit card statement

Issued in the last 12 months

P45 or P60

 

Council Tax statement

Issued in last 12 months

Utility Bill

Issued in last 3 months

Benefit statement, eg Child benefit, pension

 

 

 


Once you have the access codes and instructions you can connect to the website at any time and register. You only need to go through this process once.

 

Patients under 12

We will allow parents to register for Patient Access for children under the age of 12 but to preserve confidentiality, access will be removed when the teenager reaches 12 and he/she will need to apply in person.